Webcast FAQ

A live webcast is an online video broadcast at a set time which you watch through your web browser, just like streaming a TV program or a movie.

Any number of people can watch, wherever they are. We’ll give you a special link to distribute to your online guests.

Our webcasts can be viewed on any device such as smartphones, tablets, desktop, laptops etc. They are optimised for viewing on portable devices, like your phone. You can also watch the webcast on your TV if you have Chromecast, Apple TV or similar hooked up (although the picture quality will change as the screen gets bigger).

You do not need to download an app or any software. Simply open up the webpage address we give you and the webcast will appear.

We can webcast from almost any location, inside or outside, using professional audio and video kit.

A livestream is dependant on a good internet connection. The ability to webcast and the quality of the stream is dependent on the internet connection or mobile data available at the ceremony location. Should we find there is very poor or no coverage, we will record the ceremony instead and upload it as soon as possible.

Yes. The webcast is broadcast live, but when the livestream ends, the video will be available as a recording to watch at your convenience.

Experience shows us that while many watch live, other prefer to watch at a time which is more convenient or comfortable to them.

By default, webcasts are online for one month, after which they automatically go offline. We can shorten or extend this time upon request.

No. We webcast using Vimeo, a professional livestreaming video platform which is viewing only (it’s very similar to watching a YouTube video).

We do not live stream via solutions such as Zoom or Skype where viewers can be seen or talk back, because the video and audio quality on these platforms is designed for online meetings and not professional webcasting to large numbers of people. There are also copyright restrictions on these platforms which prevent the inclusion of music in webcasts.

Webcasts are broadcast in the best resolution and quality we can achieve on site. In the vast majority of cases, the picture quality is excellent. We optimise our webcasts for viewing on portable devices, like tablets, phones and laptops as our analytics show us this is how most people watch.

Livestreaming is a balance between picture quality and the data speed available at the ceremony location, which can vary for reasons outside our control. So in areas of very poor connectivity, we will need to reduce quality to provide a reliable stream without pauses or buffering.

Yes. Should we arrive on site and find that we cannot webcast live, we will record the ceremony instead and post it online as soon as possible.

If the webcast fails mid-broadcast for reasons outside of our control, we will endeavour to resume as soon as possible. However the intervening part of the ceremony may be missed while we reconnect.

Live streams are also recorded as they are broadcast so in such circumstances, we can upload the recording of the ceremony for subsequent viewers.

Yes! Although we focus on funerals and weddings, we can also webcast other events too. Tell us your requirements and we’ll work out the best solution for you.

CeremonyCast was established to connect family and friends during important moments and milestones, combining a background in TV and media with experience in the funeral and wedding space.

Our aim is to offer professional live streaming and webcasting to as many families as possible by keeping the right balance between service and affordability,

Email us here or call 02 8325 1722.

Yes. If someone watching the live stream wants to participate in the webcast in real time – by perhaps giving a live tribute or by giving a reading – this is possible, with advance notice. They will be sent special and separate instructions on how to take part. We also request a pre-recorded version of their tribute as a backup.

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