How can we help you?
I’d like more details about your services including availability and cost
I have a tech question or issue about an existing live stream
Looking for the link to a live stream? For privacy reasons, we do not list live streams on our website, or provide details over phone or email. Please ask the family member or organiser who controls the invitation list to send you details.
Having trouble watching a video? If you haven’t already done so, please check the advice and help available on our Troubleshooting page. Your question may be answered there. Otherwise complete the form below.
I’d like to make a booking
Complete this form when you are ready to confirm your booking with us. Just an initial enquiry? Use the contact form above (called “I’d like more details about your service“).
Our standard response time to emails is within 24 hours (excluding weekends and public holidays). Our office hours are 8.30am to 5.30pm Monday to Thursday, 8.30am to 5pm Friday and 9am to 1pm Saturday.
If we’re out of the office or busy live streaming, please leave a voice message or send your enquiry by email and we’ll respond as soon as we can.
Our standard response time to voice messages is within 24 hours (excluding weekends and public holidays). Our office hours are 8.30am to 5.30pm Monday to Thursday, 8.30am to 5pm Friday and 9am to 1pm Saturday.
Need help watching a live stream? Check our help page for advice and ask our automated helpdesk assistant a question.