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Meet CeremonyCast Charlie

    The power of Artificial Intelligence has arrived. Meet CeremonyCast Charlie, our AI Technical Helpdesk Assistant. Charlie is available 24/7 to answer any questions you have about watching a live stream video.


    Happy to help

    The CeremonyCast Live Streaming team is a very friendly bunch of humans, always happy to help. Now we have a new member of the team who’s always on duty!

    CeremonyCast Charlie is our new AI Technical Helpdesk Assistant. Charlie can answer any questions you have about watching a live stream video. The chatbot is powered by Open AI’s ChatGPT – which you’ve probably heard a lot about in the news lately. And Charlie’s pretty awesome when it comes to suggesting some great answers to questions about live streaming. Even we were impressed!

    But don’t worry – we’re not turning into a bunch of bots! We’re still very much alive and kicking and keen to chat with you all about all things live streaming. Our caring, helpful and friendly reputation won’t ever change. There are some things computers can never do better than us humans. Charlie is simply a helpful extra tool.

    Questions and answers

    We asked Charlie for some common questions and answers about watching a live stream video. Charlie’s response was:

    CeremonyCast Charlie says:

    Here are some common questions and answers about watching a live stream video:

    Q: Why is the video buffering or freezing?

    A: The video might be buffering or freezing due to slow internet connection or network congestion. Try refreshing the page, closing other applications or devices using the internet, or connecting to a different network.

    Q: How do I adjust the video quality?

    A: Look for the settings icon on the video player and select the video quality that suits your internet speed and device capabilities. Lowering the video quality can help reduce buffering and freezing.

    Q: Can I watch the live stream on my mobile device?

    A: Yes, live streams are compatible with mobile devices. You can watch on your smartphone or tablet by accessing the website or app where the live stream is hosted.

    Q: Can I pause or rewind the live stream?

    A: It depends on the live stream provider. Some live streams allow you to pause or rewind, while others do not. Look for the controls on the video player to see what options are available.

    Q: Do I need to create an account or sign in to watch the live stream?

    A: CeremonyCast’s live streams do not require a password or account.

    Q: Can I watch the live stream after it has ended?

    A: Yes you can. The video is available for one month.

    Give Charlie a try

    Want to ask Charlie a question?

    CeremonyCast Live Streaming

    CeremonyCast has an event, funeral or wedding live stream service to suit. Chat to us (humans) for more details!

    Additional reading from our blog: Wow with your Wedding Vows

    Get in touch with us

    Can we help you with live streaming for a wedding? We’re always here to chat.

    About the author

    CeremonyCast Sydney Funeral Wedding Live Streaming Webcast Stephen Lee

    Written by Stephen Lee
    Owner, CeremonyCast​Professional Wedding Live Streaming

    Covering Sydney, Southern Highlands, Wollongong, Central Coast, Newcastle & The Blue Mountains